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Customer Cost
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61	We are a part of the Carlsberg Group, which has an ambition to become the fastest growing global beer company. Our focus on customer, efficiency and effectiveness is reflected in ASC ambition and key initiatives among al Add to Reading List Source URL: www.carlsberggroup.com Language: English - Date: 2014-05-27 08:26:55 Management accounting Budgets Cost accounting Shared services Finance Information technology management Financial management for IT services Accountancy Business Management
62	The Power of Personalization: Optimizing Customer Self-Service for Increased Loyalty and Cost Savings TONY THE WAITER After a warm welcome, Tony shows Karen to her usual table by the window. He comes back with a glass Add to Reading List Source URL: www.voxeo.com Language: English - Date: 2013-02-22 10:31:52 User interface techniques Electronic commerce Interactive voice response Chief customer officer Customer experience Customer relationship management Voxeo Voice portal Personalization Marketing Customer experience management Telephony
63	your technology partner Ten facts about PDMS 1 We help our clients do more for less Our solutions create significant cost savings. In many cases, worth millions of pounds. Add to Reading List Source URL: www.pdms.com Language: English - Date: 2013-09-27 09:44:46 Electronic commerce Marketing Business Customer experience management
64	Creating cost and profitability insights in complex and dynamic environments The emergence of Time-Driven ABC Werner Bruggeman and Kris Moreels Add to Reading List Source URL: www.delawareperformancemanagement.com Language: English Activity-based costing Cost accounting Cost to serve Cost driver Customer profitability Inventory Whole-life cost Customer lifetime value Business Management accounting Management
65	CUSTOMER’S BUSINESS Engagency helps customers optimize digital user experiences in Sitecore. CHALLENGES Lower cost and faster, more accurate diagnostic solutions. Fewer delays and Add to Reading List Source URL: stories.rackspace.com Language: English - Date: 2014-05-02 09:57:36 Web hosting Rackspace Cloud storage Sitecore Cloud computing Centralized computing Cloud infrastructure
66	CUSTOMER CASE STUDY Bank of Stockton Cashes In On Administrative Cost Savings with VDI Project Powered by Tegile Systems The 146-year-old Bank of Stockton is the oldest bank Add to Reading List Source URL: pages.tegile.com Language: English - Date: 2015-05-27 10:17:38 Thin clients Centralized computing Desktop virtualization Computer storage IOPS NetApp Virtualization Hybrid array Storage area network Computing Data management Remote desktop
67	A FROST & SULLIVAN EXECUTIVE SUMMARY The Rising Cost of Customer Service: Cloud Strategies for Lower TCO, Higher Reliability, and a Competitive Edge Add to Reading List Source URL: voxeo.com Language: English - Date: 2015-04-30 14:53:10 Cloud infrastructure Cloud storage Cloud computing Centralized computing Voxeo
68	DLW_Word_Template_no_coverpage Add to Reading List Source URL: www.delawareperformancemanagement.com Language: English Supply chain management Cost to serve Cost accounting Grenzplankostenrechnung Customer profitability Management accounting Management Business
69	Woolworths Financial Services partnered with Vodacom to improve customer service Woolworths Financial Services is a Ready Business. Add to Reading List Source URL: www.vodacombusiness.co.za Language: English - Date: 2014-06-14 11:38:41 Interactive voice response Telephony Voice over IP Call centre Telkom Least-cost routing Vodacom Electronic engineering Electronics Vodafone
70	Creating cost and profitability insights in complex and dynamic environments The emergence of Time-Driven ABC Werner Bruggeman and Kris Moreels Add to Reading List Source URL: business-insights.delawareconsulting.com Language: English Activity-based costing Cost accounting Cost to serve Cost driver Customer profitability Inventory Whole-life cost Customer lifetime value Business Management accounting Management

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